Originally Posted by adamt
does she have anything important on there?
things can be gotten off of hard drives if necessary, but it will have to be by a pro
my opinion is that you need to recover your system. basically it wipes the hard drive clean and reinstalls windows, it will be in called windows recovery or something like that, but you will lose all your music, pictures, programs that have been downloaded, documents, favorites, contacts and such, but the computer will act like a new one, like out of the store box new
It was given to us. We have no disk in which to recover. That was my original thought as well. Thanks for trying all of you.