Originally Posted by flo
Bonnie, that's crazy. WTH? Why can't they tell you the address? Must be a security risk...
I've had to talk to India every time there's a problem with our HP printer. It started going haywire immediately after we bought it. We are now on our second "reworked" printer as HP wouldn't replace ours with a new one (even though ours was within the warranty period). On about the 8th call to India, I get Vikram with undecipherable English and an attitude to go with it.
We are NEVER getting another HP product.
My Dell laptop has caused the same kind of problems for me. The Indian man I talked to was so rude! Luckily the guys at Best Buy are sweet and took pity on me. I now love the Geek Squad.